Frequently Asked Questions
We’ve got answers to make your shopping experience smooth and enjoyable.
Orders
Orders are typically processed within 1-2 business days. Shipping times vary depending on your location. To track your items, check your email for the tracking link or log in HERE for updates.
We accept major credit and debit cards, as well as trusted digital payment platforms depending on your country.
Sizing and Care
Quality deserves a little love! Most of our pieces are best cared for with gentle washing and air drying to keep them looking fresh.
We want to make sure you find your perfect fit. Please click HERE to check out our sizing guide for all the details on measurements and tips to help you choose the right size.
About Us
You might remember us as Eloria, but like you, we’ve evolved. We kept the “El” because that’s still at the heart of who we are. And “Soel”? In Portuguese, “só” means “just” — like “just El.” It’s a nod to our essence — refined, intentional, and always authentic. And why Portuguese? It’s a little wink to our roots — one of our co-founders is a passionate fan of Brazilian Zouk, a dance that’s all about flow, expression, and connection. Just like our clothes.
By Soel was born from the belief that style isn’t about fitting into a single box — it’s about celebrating every side of who you are. One of our co-founders, a true believer in self-expression, saw how clothes can reflect different moods, moments, and milestones. Whether you’re feeling bold, soft, powerful, or playful — your wardrobe should move with you.
With roots connected to a company that’s been in fashion manufacturing since '03, we carry a deep appreciation for the craftsmanship that makes clothing truly special. From the perfect drape to thoughtful details, every piece is designed with intention — so you can feel like the best version of yourself, no matter where life takes you.
By Soel.
At By Soel, we design for the woman who moves through life with confidence, grace, and a touch of edge. Our pieces are crafted to fit your every moment — from power meetings to coffee dates and spontaneous nights out.